Privacy Policy

Privacy Policy for SchedulePlus

For Apple App Store and Google Play Store submissions

SchedulePlus is built to help patients book appointments and doctors manage weekly availability. This privacy policy explains how information is used and what users can expect when they use the app and website.

SchedulePlus does not provide emergency services, medical diagnoses, medical treatment, or personalised medical advice. Health-related content is for general informational purposes only.

1. Information we collect

We may collect your name, email address, account details, appointment details, doctor schedule information, and any messages you send through support or contact forms.

2. How we use information

We use information to create and manage accounts, display available doctor schedules, process booking requests, support account administration, respond to enquiries, improve the service, and share general health and wellness information.

3. Sharing of information

We do not sell personal information. We may share information only when necessary to operate the service, support your booking or account, comply with legal obligations, or protect the rights, safety, or security of users and the service.

4. Medical information and limitations

SchedulePlus is not a substitute for professional healthcare. Health-related content is provided for general informational purposes only and should not replace advice from a qualified healthcare professional.

5. Retention

We retain personal information only for as long as it is needed to provide the service, resolve issues, meet legal obligations, and support legitimate business purposes.

6. Security

We use reasonable technical and organisational measures to help protect information, but no electronic storage or transmission method is completely secure.

7. Children's privacy

SchedulePlus is not intended for children without appropriate parental or guardian involvement where required by law. If we learn that we have collected information from a child in a way that violates applicable law, we will take steps to address it.

8. Your choices

You may update account information where available, contact us with privacy questions, and request assistance related to your data. Device and app-store settings may also affect permissions and notification preferences.

9. Contact us

For privacy questions or data requests, contact developer@scheduleplus.africa.